Appointments:

     Our office open 7 days a week. We have extended office hours during the week for your convenience.

     When scheduling your appointment, please let us know the reason for the visit so that we can allow the appropriate amount of time for your child. We value your time and attempt to keep to our schedule but hospital responsibilities, emergencies, and phone calls can derail us. In return, we would appreciate the courtesy of your calling to cancel if you cannot keep an appointment of if you will not arrive on time.

     We ask that you arrive at the office 10 minutes prior to your scheduled appointment. Upon arrival, please notify the receptionist if your child is ill so that we can separate those with potentially contagious diseases from children who are well.

     Please keep us informed of changes in your address, health insurance, or home or work telephone numbers.

Office Hours:

Monday - Thursday:                     2pm to 7pm

Friday-Saturday:                        10am to 3pm

Sunday:                                  Emergency appointments only

Please call after 10:00am for an appointment.

Telephone Calls:

     


Payments and Insurance:

     Payment, including that for insurance copays and for non-covered services, is expected at the time of the visit.

We accept all Managed Care Health Plans and Insurances. These include:

  • Oxford
  • United Healthcare
  • Cigna
  • Healthnet
  • Aetna/US Healthcare
  • Prudential
  • HIP HMO/PPO
  • PHCS
  • Empire BCBS PPO
  • And all others...


Referrals:

     We are proud of providing comprehensive care to our patients but there are times when it is necessary to refer to specialists for further evaluation and treatment. Many insurers, through their HMO products, create a "gatekeeper" model which requires the primary care physician to authorize referrals to specialists. We will provide referrals to physicians participating in your insurance plan after evaluating the clinical complaint. We cannot give retroactive referrals for consultations not initially recommended by one of our pediatricians.

Laboratory Tests:

     There are a number of laboratory tests ordered in conjunction with well child care, such as hemoglobin, hematocrit, lead screening, and urinalysis. In addition, audiometry and vision screening are ordered at appropriate well visits or when clinically indicated. Most childhood illnesses can be diagnosed by a complete history and thorough physical examination, but occasionally laboratory tests are necessary. The laboratory testing for the well or sick patient may be performed in our office or ordered at a commercial laboratory, as dictated by the requirements of your health insurer.

Hospitals:

     Mimonides Medical Center and Methodist Medical Center are our principal hospitals affiliation.